Terms & conditions

Terms & Conditions

White Plains Auto Plaza Shippings

Effective Date: October 19, 2026

Website: https://whiteplainsautoplazashipping.us

Welcome to White Plains Auto Plaza Shippings. These Terms and Conditions govern your access to and use of our website, your communications with our business, and, where expressly incorporated into a transportation agreement, the services we arrange or provide.

Please read these Terms carefully before using our website or requesting auto transport services.

1. Acceptance of Terms

By accessing or using our website, you agree to comply with these Terms and Conditions and all applicable laws and regulations.

If you do not agree with these Terms, please discontinue use of the website.

Requesting a quote does not, by itself, establish a confirmed transportation booking or obligate you to purchase a service.

2. Our Services

White Plains Auto Plaza Shippings offers information and assistance relating to the following vehicle transportation services:

  • Open Car Transport
  • Enclosed Car Transport
  • Door-to-Door Auto Transport
  • State-to-State Auto Transport

Service availability depends on the vehicle, route, scheduling requirements, applicable regulations, and available transportation resources.

Our specific responsibilities, including whether we act as a motor carrier or transportation broker, will be identified in the applicable booking or transportation agreement.

3. Quotes and Pricing

Customers may request transportation quotes through our website, telephone, or email.

Quoted prices may depend on:

  • Pickup and delivery locations
  • Transportation distance
  • Vehicle type, size, and weight
  • Vehicle operating condition
  • Open or enclosed carrier selection
  • Transportation dates
  • Carrier availability
  • Special equipment or access requirements

Unless expressly stated otherwise, preliminary estimates are not guaranteed final prices.

Before accepting a booking, customers should review the written quote, applicable charges, payment schedule, and conditions under which pricing may change.

Any price adjustment after a confirmed booking will be governed by the applicable transportation agreement and relevant law.

4. Booking and Scheduling

Transportation requests are subject to confirmation.

Submitting an inquiry or quote request does not guarantee carrier assignment, pickup availability, or delivery on a particular date.

A booking becomes confirmed only when the applicable acceptance requirements have been satisfied and confirmation has been provided.

Customers are responsible for supplying accurate contact details, vehicle information, and pickup and delivery instructions.

5. Pickup and Delivery

Pickup and delivery dates may be estimates unless expressly guaranteed in a written agreement.

Transportation schedules may be affected by weather, traffic, road conditions, equipment problems, regulatory requirements, and other circumstances.

Door-to-door transportation is subject to safe and lawful carrier access.

If a carrier cannot reach the requested address, an accessible alternative location may need to be arranged.

Any changes to pickup or delivery arrangements will be handled according to the applicable service agreement.

6. Customer Responsibilities

Customers are responsible for preparing vehicles for transportation.

Unless otherwise instructed, customers should:

  • Remove personal belongings and valuables.
  • Disclose mechanical or operational problems.
  • Report vehicle modifications or unusual dimensions.
  • Check for fluid leaks.
  • Maintain sufficient fuel for loading and unloading.
  • Disable alarms when necessary.
  • Provide vehicle keys and required documentation.
  • Arrange for an authorized representative during pickup and delivery.

Customers must have the legal right to authorize transportation of the vehicle.

7. Vehicle Inspections

Vehicle condition may be documented at pickup and delivery using a Bill of Lading or similar inspection record.

Customers or authorized representatives should inspect the vehicle and review the inspection documentation carefully.

Any newly discovered damage should be recorded and reported in accordance with the applicable transportation agreement and claims procedures.

Signing transportation documents may have legal consequences. Customers should review them before signing.

8. Payments

Payment amounts, accepted methods, deposits, and due dates will be disclosed during the booking process or in the applicable service agreement.

Customers agree to pay valid charges according to the agreed payment terms.

Any additional charges must be authorized or otherwise permitted under the applicable agreement and law.

9. Cancellations and Refunds

Cancellation rights, applicable fees, and refund eligibility depend on the stage of the booking and the terms accepted by the customer.

Customers should review the specific cancellation and refund policy before confirming transportation.

Any refunds owed will be processed according to the applicable agreement and governing law.

Nothing in these Terms limits any non-waivable consumer cancellation or refund rights.

10. Insurance and Liability

Insurance coverage and responsibility for vehicle loss or damage depend on the identity and role of the transportation provider, applicable insurance policies, governing transportation law, and the terms of the relevant agreement.

Customers should request information about applicable coverage, exclusions, deductibles, and claims procedures before booking.

White Plains Auto Plaza Shippings does not represent that every shipment or every type of loss is automatically insured.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

11. Personal Belongings

Customers should remove personal belongings before vehicle transportation unless their inclusion is expressly permitted under the transportation agreement.

Personal property may not be covered by vehicle cargo insurance.

Customers should obtain written clarification about any permitted belongings and applicable restrictions.

12. Prohibited Uses

Visitors may not use our website to:

  • Engage in fraudulent or unlawful activities.
  • Submit knowingly false transportation information.
  • Interfere with website security or functionality.
  • Attempt unauthorized access to website systems.
  • Distribute malicious software.
  • Infringe intellectual property or privacy rights.

We may restrict website access where reasonably necessary to protect our services or comply with legal obligations.

13. Website Information

We aim to provide accurate and helpful information about our transportation services.

However, general website descriptions, transit estimates, and educational articles are provided for informational purposes and may not reflect the details of every shipment.

Specific transportation commitments are established through the applicable written agreement.

14. Third-Party Services and Links

Our website may contain links to third-party websites or services.

These third parties operate under their own terms and privacy policies.

We are not responsible for third-party website content or practices except where applicable law provides otherwise.

15. Intellectual Property

Website text, branding, graphics, and other original content owned by White Plains Auto Plaza Shippings are protected by applicable intellectual property laws.

Unauthorized reproduction, distribution, or commercial use is prohibited except as permitted by law or with appropriate permission.

16. Changes to These Terms

We may update these Terms and Conditions to reflect changes in our services, website operations, or legal requirements.

Updated Terms will be published with a revised effective date.

Changes will not retroactively alter an existing transportation agreement unless permitted by that agreement and applicable law.

17. Governing Law

These Terms are governed by applicable federal law and, to the extent not preempted, the laws of the State of New York.

Nothing in this section eliminates mandatory consumer protections or legal rights available under applicable law.

18. Contact Information

For questions about these Terms and Conditions, please contact:

White Plains Auto Plaza Shippings

114 Mamaroneck Ave
White Plains, NY 10601

Phone: (914) 877-2951

Email: info@whiteplainsautoplazashipping.us

Website: https://whiteplainsautoplazashipping.us